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The Power of a personal note, cost .62 + postage, time 2 min ROI $458. Judging from my NEW CLIENT'S response, I'll say "yes." :-)
I asked her, as she wasn't the decision maker, if she had anything to do with me winning the sale?
Her reply below:
Wellllll, I HAD to get 2 other quotes… but I showed one of the decision makers the incredibly thoughtful card you sent me and told her “we want him” before they went into their meeting. Glad to do it, and glad you got it!
- Brenda Tale of the Tape Expense for Card = $1.00
Time = 2 minutes ROI = + $458 I like this! -- Garrett Todd Impress Callers Custom Messaging & Music On Hold http://www.impresscallers.com/ The follow up and personal touch. I was corresponding with Julie Cook yesterday and I brought up your name. She said you were an amazing salesman. That's impressive coming from her!
So, since you deserve the KUDOS I most certainly wanted to share that with you. I am also very impressed. -- I am hoping to ethically "Steal and Deploy" some of your unique and amazing strategies for my businesses. I also have a good strategy for using the cards to re-activate past customers. Can you share your referral strategy about praising your vendors for their great service and asking for ONE referral, it is so amazingly simple? Garrett Todd
877-422-1051 http://www.impresscallers.com/ Dearest Darling Frank,
That was my first time listening to you teach your nation wide weekly webinar on customer and friend’s appreciation marketing. Wow...didn't know what to expect, but certainly wasn't anything that I would have imagined. It was almost way over my head, as I am not a tech person at all. However, I really enjoyed simple to implement ideas at the training session and I can see that you have truly taken all this to the next level and beyond. I hope that your knee is healed and that you are doing well. It was very sweet of you to let me listen in. I need more of your training. I am not anywhere near as advanced as you. Thanks, Loretta Cayton Senior Manager 206-497-4476 Dear Frank I deal with hundreds of professional coaches every year and truly enjoy each personal contact and your fun contact cards you provide. You are one of the best Send Out Cards representatives and customer service contact people I have ever met. SendaGreatCard.com goes far above the norm in relationship development and maintenance. Joel Donen ContinuousCoaching.com You are absolutely, perfectly wonderful. I love your cards, I love the messages, both printed and personal, and I love hearing from you. Thank you so much for the joy and cheer that you bring into my life! Ann Convery "Speak Your Business in 30 Seconds or LessTM" High Performance Communication Skills http://www.annconvery.com/ 323-644-7955 I sent a follow up card to a gentleman in another business of mine and I called him today. Through the conversation it was clear that Quest and some of the other vendors associated with Quest could really help him. He was very open to the idea and he feels even closer and friendlier to me because of ONE personal follow up card. Thank you so much for your service. Yvonne Graham Quest International I am reading a book - Excuse Me Your Life is waiting by Lynn Grabhorn.It talks about our lives being created by emotion - feelings. While talking with Joanne Knapp (whom you met) I used you as an example of always being up, positive, energetic and helpful to others. You are a great example of what they are talking about in the book. Thanks for being you. --Joan Banks-Stutes YTB Travel
I have news for you if SendOutCardsBayArea is not right up there with “Sliced Bread” it should be. It is like a magic wand. The more you wave it the better it is for you and all those around you.--Marie Pham Keller Williams Santa Clara, USA Frank, how can I ever thank you enough! You’ve gone above and beyond for our organization and have helped make our company, customers and families a success! -- Fletcher Johnson, CEO, Abbasolve Frank is a great communicator. His zeal, understanding and influence can be felt in every sentence. -- Douglas W. Eschen, Foresters This was the missing link in my business. This information will help me turn leads into clients. -- Lori Zaw-Minway, Coldwell Banker Crossroads Brian Buffini: Buffini Turning Point Retreat Successful people send out five cards every day! David Fry- The Marketing Bible: Long term success is based on keeping in touch with your past clients Tom Hopkins: How to Master the art of Selling. Set a goal of sending 10 Thank You notes every day. Bob Burg: Endless Referrals People with the most impressive networks are avid note writers. Joe Girard: The worlds Greatest Car Salesman Sent out over 16,000 greeting cards every month.
Nearly all of his sales came from referrals. Danielle Kennedy: Seven-Figure Selling - When you run into past customers send a hand written note
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